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Steps to Take When Disaster Hits!

Water | Smoke/Fire | Vandalism

• Damage from water and bacteria growth can begin within hours. Call for professional help
• Remove as much water as possible by mopping and blotting.
• Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
• Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
• Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
• Move photos, paintings, and art objects to a safe, dry location.
• Do not remove books from shelves. Rather pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying
• Open drawers, closet and cabinet doors to enhance drying.

• Do NOT enter a room with standing water until the electricity has been turned off.
• Do NOT use a regular household vacuum to remove water.
• Do NOT lift tacked-down carpet without professional help.
• Do NOT use electrical appliances while on wet carpet or flooring.
• Do NOT disturb visible mold.

• Corrosive byproducts can cause irreversible etching in as few as 72 hours. Call for professional help.
• If the temperature is about 60 degrees, air out the house to reduce smoke odor.
• Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
• Change the air filter on your furnace if it uses forced hot air.
• Tape damp cheesecloth over returns and supply register to capture loose soot in the air.
• Discard any open food packages
• If the electricity is off, clean out the refrigerator and leave doors propped open.
• Send clothing with heavy smoke damage to a qualified restoration dry cleaner

• Do NOT touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
• Do NOT wash walls. Incorrect cleaning could compound the soot residue.
• Do NOT attempt to clean carpets or upholstered furniture.
• Do NOT use electrical appliances until having them checked.
• Do NOT use ceiling fixtures if the ceiling is wet.

• Fast action is required to prevent further damage. Call a restoration professional to remove damage caused by vandals.
• Make a list of all damage.
• Use a shop vacuum to remove glass particles from carpet and upholstery.
• Remove any debris from carpet or interior walls. Scrape or blot carpets and furniture -do not rub.
• Wash any egg or other residues from the building exterior using water.

• Do NOT use household cleaning products on fabrics, upholstery or carpets.
• Do NOT attempt to remove chemical stains, including ink or paint.
• Do NOT operate damaged electrical appliances.