License # 821828
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Steps to Take When Disaster Hits!

Water Damage Tips

What to Do:

  • Damage from water and bacteria growth can begin within hours.  Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached.  Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings, and art objects to a safe, dry location.
  • Do not remove books from shelves.  Rather, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
  • Open drawers, closets and cabinet doors to enhance drying.

What Not to Do:

  • Do NOT enter a room with standing water until the electricity has been turned off.
  • Do NOT use a regular household vacuum to remove water.
  • Do NOT lift tacked-down carpet without professional help.
  • Do NOT use electrical appliances while on wet carpet or flooring.
  • Do NOT disturb visible mold.

Fire and Smoke Damage  tips

What to Do:

  • Corrosive byproducts can cause irreversible etching in as few as 72 hours.  Call for professional help.
  • If the temperature is about 60 degrees, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced hot air.
  • Tape damp cheesecloth over returns and supply register to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What Not to Do:

  • Do NOT touch anything with your bare hands.  Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do NOT wash walls.  Incorrect cleaning could compound the soot residue.
  • Do NOT attempt to clean carpets or upholstered furniture.
  • Do NOT use electrical appliances until having them checked.
  • Do NOT use ceiling fixtures if the ceiling is wet.


What to Do:

  • Fast action is required to prevent further damage.  Call a restoration professional to remove damage caused by vandals.
  • Make a list of all damage.
  • Use a shop vacuum to remove glass particles from carpet and upholstery.
  • Remove any debris from carpet or interior walls.  Scrape or blot carpets and furniture (do not rub).
  • Wash any egg or other residues from the building exterior using water.

What Not to Do:

  • Do NOT use household cleaning products on fabrics, upholstery or carpets.
  • Do NOT attempt to remove chemical stains, including ink or paint.
  • Do NOT operate damaged electrical appliances.


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